WHO WE ARE
ViaFone is a leading technology provider founded in 2009 that specializes in loyalty solutions and engagement services for companies from a wide array of industries. At ViaFone we are mainly focused on delivering end-to-end solutions with strong and proven return on investment and tangible value for our client’s customers. Our ultimate aim is to build a remarkable customer-centric loyalty and engagement platform for brands by offering an extensive range of technologies easy to deploy, seamless to integrate, cost effective and combining loyalty with today’s digital, mobile and social platforms to create the best user experience possible.
Can there be a win-win situation between merchants and customers? Indeed such synergy exists, but it requires deepened customer purchasing behavior understanding and accurate actions need to follow!
We strive to achieve unique equilibrium between merchants and their customers. In a balanced relationship, merchants benefit from their repeat customers long term loyalty and are able to offer enhanced and customized products, services and customer experience, while members benefit from relevant rewards.
Our aim is to support merchants acquire, engage, retain and increase customer base in an dynamic, innovative digital World.
Via Fone helps you implement a smart couponing and loyalty strategy. We don’t encourage you to give out coupons with extremely large discounts, in which you have to literally give the house away. Rather we encourage you to target a specific set of ‘profitable customers’ who will be attracted to try your product or service, and then convert them into loyal clients. In essence the first coupon or offer is the ‘sampling’ that allows the customer to come in and thereafter our smart loyalty platform supports their conversion into long term members.
A passion for innovative mobile technologies. Support merchants enable mobile commerce and mobile in-store customer engagement as a strategic new source of revenue as smart phones are ever present in our everyday life while keeping getting smarter! Our Strong focus on R&D allows us to introduce innovative, engaging technologies and features.
WHO DO WE WORK WITH
We work with any private or government organization that provides any type of service or product, which requires our Loyalty 3.0 solution to satisfy, engage and retain their customers and employees.
WHAT WE DO / SERVICES
We support the private and public sectors to offer a vast array of services to their customers. Utilizing our powerful turnkey solutions, smart loyalty, couponing, cross promotions or MarketPlace and raffle draw systems; can be deployed with a click of a mouse through our control panel.
Our solutions allow you to understand your customer individual and segmented profile through big data analysis. We engage your customer to redeem coupons, collect loyalty points or visits, rewards, enter raffle draws or gain access to your private events – by simply waving his mobile phone in front of a touch screen contact-less tablet enhancing communication with both your customers and clerks.
OUR KEY TEAM MEMBERS