Loyally platform offers a complete solution to proficiently attract, acquire and retain happy customers. Loyally also guides you on how to collect data, dig deep into customer’s profile and shopping habits to match your loyalty rewards as per clients’ preferences.
Loyally enables you to create highly targeted mobile coupons and offers to increase traffic to your outlet(s) – achieving a high response rate from the most profitable customers. Your clients can simply wave their mobile phone towards a contactless tablet to instantly redeem coupons. Our technology can be integrated with existing POS and back-office systems. Customer retention can then quick start.
Segment your existing profiles based on demographics, purchasing and reward behavior. Then set a targeted SMS or Push Notification based on chosen segments and triggered by either geo-location or transaction pre-set conditions.
Focus on what really matters to your customers by conveying concise, relevant and compelling messages using our communication management tool. You can target your customers based on their purchasing and demographic profiles at a particular carefully chosen moment throughout their shopping journey.
Entice customers to register to your loyalty program through a “welcome campaign” through a short customer registration form. Subsequently, based on purchasing behavior such as frequency or recency of members visits or spending pattern, using our delayed customer field solution, customers will be engaged to respond to 1 question at the time of a transaction or redemption. It allows you to better grasp who your customers are, in a non-intrusive manner.
Loyally enables you to set-up quick customizable and efficient surveys to capture your customers feelings at the right moment real time during a transaction rather than too late! Your business will inevitably benefit from leading indicators or growth such as the NPS. You may then segment your customers based on their response and act upon it accordingly.
Our Marketplace was created to generate commerce between different independent brands or between brands from the same holding. We support instant and seamless cross-promotions between brands on both the business and technology level. The result leads to intrinsically happy customers or employees whom emotionally connects to brands, ultimately becoming brand ambassadors.
iBeacons and NFC technologies enable retailers to engage with their consumers in a highly relevant and consistent manner. Depending on customers actions, transaction history and profile, a targeted personalized call-to-action is sent as a message or push notification.
Select the most friendly, convenient and engaging solution for the members of your loyalty program.
Customer experience is a key factor of its success.
Loyally caters to everyone thanks to an innovative yet accessible technology.