Chat2AI
A virtual customer assistant that allows one to one communications
A virtual assistant; CHATBOT or bot, is an Artificial Intelligence (AI) tool used to interact with customers via their preferred messaging platform like Whatsapp, Facebook Messenger and 9 other multilingual social applications or your website chat, in real time, 24/7 and providing instant, controlled customer service.
Tools and Features
Multi Platform Support
Major Messaging Platforms Supported -WhatsApp, Messenger, Slack, Skype, Kik, Telegram, Line
Intelligent Paths
You can form your conversation flow and path with tags for context maintenance, depending on the user query
Easy CHATBOT Training
Train your bots without any downtime, as per your users queries and needs
Human Takeover and Live Chat
Ability to stop bot responses and take over a conversation with a user mid-flow. Also use the platform for live chat
Incorporating Feedback
It is very easy to get feedback from users regarding the quality of the responses of the Chatbot and then use that to improve the training of the models
Rich Analytics
Analytics on most frequently asked questions, actions, cohort analysis and many more
Easy Integrations Framework
CRM, eCommerce, Marketing, Scheduling, Microservices, JSON APIs
Salesforce Integrated
Collecting and using actionable customer data on our loyalty & engagement module on Salesforce
Way-Finder
Integration with Way-finder will help you to find an address of your local needs from anywhere you are
Fast Response
We have a highly scalable backend system that can process the user’s message and respond quickly
Multi-lingual Support
Support for 150+ languages
Artificial Intelligence
Our proprietary optimised machine learning based NLP conversational modeling, FOS tagging framework
Get Started.
Introduce a chatbot to your business and witness the transformation